Monday, March 26, 2012

Social Media & Small Business: Top 5 Things You Should Already Be Doing in 2012

Social media is “the new kid on the block” when it comes to marketing your business. Although social media has been around in some form for over 10 years, it is only during the past few years that businesses began to adapt to this new form of interacting with their customers on a personal, every day basis. This trend is here to stay, and I am here to make social media work for your business.

Social Media and Small Business
To a long-time small business owner, new Internet ventures can be scary. If you haven’t jumped on the Internet and social media marketing bandwagons yet, 2012 is the time to do it. Here are the top 5 things you can do to improve your marketing online.
Google has created a series of applications (apps) to not only help you with your day to day affairs with in your business, but also to understand your marketing and track your business online. You can use Google’s email (gmail.com) for business use, as well as set up shared documents, spreadsheets, and calendars. Google does go beyond that, having relationships with HTML email companies (enabling you to send out a newsletter to an email list, for example); Google Analytics, allowing you to track not only how people are finding your website, but what portions of your website they are interested in; and Google Adwords, which gives priority ad placement on Google and their partners(when someone completes a search using one of your keywords.)

These apps are also just the tip of the iceberg, as they develop and release new applications frequently and their site has many more. You need to look at them and figure out what works for you. If anything, after you set up your website, set up Google Analytics. This will give you valuable information on your site and pages within it that will allow you to alter your information and grow your site, if need be.


Another Google app that I use is Google Alerts. I have them set up at work for my company’s name and nicknames. I get an email every day of new articles, websites, blogs, and mentions of my company. The good information comes with the bad information — being in marketing, I need to see it all. This is the same attitude you should have. Social media and online marketing have given businesses the opportunity to stand up for themselves and address adversity head on and usually, almost immediately. Good news and articles can then be shared with your “followers” on your website and Facebook fan page immediately. In turn, bad news or information can be responded to quickly. Fans and customers will want to see how you react to such information. They will hope that you can do so with dignity and respect.

Read More:rutlandherald.com/article

2 comments:

Berta Hargrove said...

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Fred Haro said...

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